Fleet Administrator
- Exciting full-time opportunity located in Berwick
- Fast Paced and busy dealership which sells over 300 vehicles every month!
- 2024 Mitsubishi Distinguished Dealer Award Winner
About Us:
At Berwick Mitsubishi, we are more than just a dealership, we are a community of automotive enthusiasts dedicated to delivering exceptional customer service.
We offer our employees the opportunity to thrive in a dynamic and supportive environment. Join us in a fulfilling journey where passion meets purpose, and every effort drives us closer to our shared goals.
Job Description:
Berwick Mitsubishi is seeking an efficient and detail orientated Administrator. As the Fleet Administrator, you will assist the Group Fleet Sales Manager and fleet team achieve and maintain high customer satisfaction levels by supporting them with administration requirements of the department as well as arranging and delivering the fleet cars to customers.
Key Responsibilities include:
- Process quotes and orders in an efficient and timely manner as well as conduct regular follow-up
- Communicate with customers to provide updates on the status of their vehicles
- Work with Stock Controller regarding stock allocation and incoming sold fleet vehicles
- Ensure sales contracts and all other sales documentation are completed accurately and promptly
- Complete pre-delivery inspections to ensure accessories and products are installed to contract specifications
- Maintain and update relevant systems & portals with accurate and up to date information
- Coordinate and schedule vehicle deliveries with customers
- Arrange transport for all vehicles that don’t require face-to-face customer handover
- Build rapport and strong client relationships
- Assist with all other ad-hoc admin requirements as required
About You:
- Previous experience (3+ years) in fleet administration or similar role highly desirable
- Strong organisational and time management skills with a keen eye for detail
- Conscientious and diligent, taking full ownership for tasks and duties
- Excellent communication and customer service skills
- Proficient in Microsoft Office and ability to learn new systems with ease
- A positive can-do attitude and work ethic
- Ability to communicate with a range of different stakeholders and work autonomously in a fast-paced environment
- A proactive approach to problem-solving and process improvement
What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and development programs where your contributions are valued.
- Supportive team and management structure.
- Joining a 3 x Distinguished Dealer Award Winning Team.
- Great Employee benefits.
How to Apply:
If you have the experience, skills, and passion to excel in this role, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for our team.